If you’d wish to return an item to colose.us , please follow the instructions below within 30 days of delivery. Safely pack within the packaging that came with the merchandise All Products must be returned in fitness. If the Products received is broken, please contact Customer Service.

Shipments must be pre-dispatched employing a traceable method like USPS or insured mail.

Returns Policy
Returns

We understand that there are times you’d possibly not like your Products product, which a 30-day window to return your product for a refund if in unused and excellent condition. If you’d wish to return your item, $10 restocking fee, but paying the shipping back to us, so on urge refunded you’d wish to contact us at Mail: [email protected]

before returning the item for return instructions.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. please contact us at [email protected]

Defected:

If you discover your order is flawed you’d wish to contact us at Mail: [email protected] with photos of the Products product (no return the item) we’ll immediately send a replacement Products.

Not as described or wrong Product:

If you discover your order is flawed you’d wish to contact us at [email protected] with photos of the merchandise we’ll provide a return shipping label once it’s tracking we’ll ship a replacement Product immediately.


Change of mind:

Change of Mind isn’t acceptable. No Any return Or Refund will Process

Please Note! color or texture could even vary from photo as each product is natural and handmade.


Cancel order

we usually ship immediately the orders.

Therefore if you’d wish to cancel your order please contact us immediately will send involved participation by the processing department but we’ll not guarantee however return the order once you received.

All refunds to be issued after receiving the returned product and inspected it’s take up to 7 days to reflect into your we actually try hard our customers satisfied.

Contact us anytime
24/7 days Support

Call us at (936) 966-0608

Email us at: [email protected]

Addressঃ 1912 Sheffield Dr, Nacogdoches, TX 75965, USA